Sharing the joy of sewing since 2015
Sharing the joy of sewing since 2015
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Delivery and return

Shipping and payment

The packages are sent with BPost. The shipping costs within Belgium depend on the weight of the package:
- till 2kg: €7,5
- 2 till 10kg: €12,5
-10 till 30kg: €12,5
Atelier Jupe cannot be held liable for damage or loss after the package has been processed at BPost.

Standard shipping has no insurance, but this can be arranged by sending an e-mail to just after your order. The extra insurance cost of a package is 1,50 euros.

The payment has to be made by bank deposit, you will receive an email after your order with the necessary instructions. After receiving the payment, the package is prepared for shipment. Payments with credit card always happen in a secure environment.

When your order is completed, you will always receive a confirmation email. If this is not the case, please contact Atelier Jupe at

Cancellation and refund policy

In accordance with the Distance Selling Act (article 49 and following of 6 April 2010), the client has the right to return (part of) the delivered goods within a period of 14 working days without any reason. This period starts when the ordered items have been delivered. The client is obliged to immediately check the delivered goods upon receipt. The client must inform Atelier Jupe in advance that an order will be returned. Returning the goods is entirely for the account and risk of the customer. If the customer has not returned the goods to Atelier Jupe after the term of 14 working days, the purchase is a fact. The customer must prove that the goods were returned on time, for example by a proof of postal delivery. Return of the goods is only possible in the original or similar packaging and without any traces of use (stains, damage, cuts, etc.). When all conditions are met, Atelier Jupe ensures that the full purchase amount is refunded to the buyer within 30 days after the receipt of the return shipment.